Security Guarantee & COVID-19

We're still here for you

Unfortunately, COVID-19 comes with many unforeseen challenges and even more questions. We have therefore done our best to answer as many as possible and give you even greater security when you shop online at Lemus. Should any questions arise that you will not find answers to here, please contact us finally. 

Mail:Home@lemus.dk

Tel: 45 31 21 61 233

We are ready by computer and telephone Monday to Friday at 10-17

 

Security guarantee

"Great speakers, beautiful design and on top of that - great service. The people in the store are welcoming and their customer service is top notch. They take their product, and not least their customers, extremely seriously"
-
C. Østergaard

You do not have to worry about buying one of our audio furniture. We give you a full security guarantee and are ready to help you from start to finish,so you can buy your new sound furniture with peace of mind.

 

Full support we are only one call awayk

We are here for you both before you buy, when you have bought and if you regret your purchase.

You can always contact our support:

Mail:Home@lemus.dk

Tel: 45 31 21 61 233

We are ready by computer and telephone Monday to Friday at 10-17

If you are burning with questions outside the support period, we are also ready on Facebook chat to answer all questions regarding. the products so you do not have to wait to buy your new audio furniture.

You can also easily findvideoguides and advice on ourhelp page.

 

You are in completely safe hands:
5 stars on Trustpilot and fantastic product reviews
 

You can safely trust us and our products. Read the many reviews ofLemus HOME Classic,Lemus HOME Artistic orLemus HOME Piano at the bottom of the product pages or visitour trust pilot, where we have received 5 out of 5 stars.

Whether it's questions about the products, help to complete your purchase, instructions during setup or an unfortunate complaint, we are here for you. You should not be afraid to be left to yourself as soon as you place your order.

 

Lemus trustpilot og anmeldelser

 

Extended return policy Use your home as a showroomm

If you do not have the opportunity to visit one of our showrooms, then we have extended our free return policy so you can use your own home as a showroom. You can test loose in your own surroundings for 45 days before you decide. If your new Lemus HOME does not live up to your expectations, we will pick it up free of charge. So you take no risk by ordering your new sound furniture and testing at home, we pay both shipping back and forth, so if you regret your purchase you will not lose any money. Just remember to store all original packaging until you have finally decided.

If you live outside the EU, we also pay VAT on your sound furniture..

*VAT is not included if you order accessories such as cables, remote control or frame separately so be sure to have everything with you when you place your order.  

 

I would like to exercise my right of return what do I do?

We guarantee uncompromising quality we can vouch for, and therefore you must have the opportunity to regret.

If you want to make use of the right of return, you must contact us athome@lemus.dk and we will coordinate collection of your Lemus HOME. In the meantime, you need to pack Lemus HOME in original packaging, in the same way as on receipt. We also point out that the product must be in the same condition as when it was received, with everything belonging to wires, manual, etc ..).

 

5 stars on Trustpilot and superb customer service⭐

Free shipping within 1-5 working days🚛

Full security guarantee & 45 days extended free return policy✔️

Knowledgeable guidance before, during and after purchase📱

Designed, developed & produced in Denmark🇩🇰

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