Contact us
Do you need help?
If you come across any questions regarding the use of Lemus' products, orders, etc., you are always welcome to contact us.
You can reach us at the following:
Facebook: CONTACT - LEMUS
E-mail: home@lemus.dk
We endeavor to answer your inquiry within one working day
+ 45 31 21 61 23
Phone time:
Monday-Friday 10.00-16.00
*The phone is closed at the weekend and on public holidays, but you are always welcome to send an email.
Lemus ApS
Krudtløbsvej 73A
1439, Copenhagen K
CVR: 35864121
PR & Influencer cooperation:
Are you interested in collaborating with Lemus?
We are always interested in collaborating with new brands and people, so contact the CMO; Nynne Daa.
Nynne Daa
Email:nd@lemus.dk
TEST RISK-FREE FOR 45 DAYS
The best place to test your new sound furniture is at home in your own living room.
When you buy sound in a store, you only hear a few songs, or a trailer to demonstrate the TV sound. Most often, you are also presented with what highlights the best of the product. We don't think that's good enough - that's why you always get a 45-day right of return so that you can listen, feel and feel the music from your new sound furniture risk-free before you finally decide.
If it is not the right match, you can exchange it for another color for free or return the sound furniture. We coordinate easy returns and you get your money back.
FAQs
Shipping and delivery
We offer curbside delivery to all of Europe and delivery is 1-5 business days*
*Reservations are made for factors that are out of Lemus's hands such as e.g. delays with external partners, with customs or the like.
Test risk-free
At Lemus HOME, you always get a 45-day 100% satisfaction guarantee and a 3-year warranty with your purchased product. This means that you can unpack your new Lemus HOME - test and test it - and check whether it meets your expectations. If this is not the case, you can send it back and get your money back.
How do I return?
Contact our support at home@lemus.dk and we will coordinate collection of your Lemus HOME.
We pay the return freight to Lemus, and we arrange collection at your home, so you don't have to lift a finger.
The product must be packed in original packaging, in the same way as on receipt and taped with transparent packing tape (No use of duct tape or similar).
Does the price include VAT/Taxes for e.g. Norway?
Yes. The price of all orders with a sound furniture included includes VAT and taxes to Norway.
Lemus sends all sound furniture/orders including a sound unit as DDP (Delivered Duty Paid), which means that we have taken care of all costs for customs and other taxes in advance to Norway or shipments outside the EU.
Do you buy accessories separately, such as cables then VAT is not included, so make sure you have everything you need before ordering.
VAT is NOT included on smaller products and accessories such as Lemus Life, Lemus HOME remote, Lemus HOME steel frame and similar.
Can I connect my record player, CD player etc.?
Yes, Lemus HOME can be connected to almost all analogue devices, including your record player, CD player etc. Just remember to purchase our Lemus HOME remote, which is necessary when connecting e.g. record player and CD player. In addition, your record player must have built-in RIAA or, alternatively, you must buy an RIAA amplifier. You can find a guide for setting up here: Setting up the record player for Lemus HOME
Can the sound from Lemus HOME really adapt to the room?
Yes! With advanced room correction technology, Lemus HOME can adapt to exactly the room you have placed the furniture in. You will experience a much sharper bass and treble after the adaptation. Download our Lemus HOME app for IOS and follow the instructions.